If consultants talk about projects and influence … and salesmen talk about deals and persuasion … when leaders talk about results and commitment. What are you talking about?Read the post →
A collection of writing by Clive Griffiths.
You want to enable your client to get the outcome they said they want. But their behaviour doesn’t seem to match their words. Clients who: Ask to reschedule meetings at the last minute, or are consistently late. Don’t show up and then make a lame excuse. Take more than 48 hours to return your calls […]Read the post →
From A Thousand Waves by David K Reynolds “What do you do?” he asked “I listen; I teach,” was the reply. “You listen? What kind of work is that?” “Just listening.” “People pay you to listen?” “Don’t you think listening is worth something?” “Well, I never thought of it that way…” “That is what I […]Read the post →