It's strange. You get a concept and then see it in lots of different contexts. Remember the short brief introducing the concept of touchstones? Here's an ... [Read more ...]
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Last year a client told me they use the word 'remarkable' as a touchstone. It reminds them to make every client experience worthy of remark. Remark - ... [Read more ...]
Many consultants act like contractors. In other words they take orders and do a job, like an employee but not. They get paid well, they're happy. From the ... [Read more ...]
Early this week I read a coaching programme USP (unique sales proposition) which led with the words "We avoid hype ..." This got me thinking about the number ... [Read more ...]
Even for similar projects, clients have different ways of measuring success. Don't take that on statement on face value, try this exercise out for ... [Read more ...]
How do I improve and develop my skills? It's challenging, because you're in the thick of delivery work. You're working with clients every day. So, not only do ... [Read more ...]
In November I read 'A quote worth repeating' suggested by Emma Blomkamp. The quote comes from a 2019 interview with Gloria Steinem. Here it is. “We need to ... [Read more ...]