Skip to content

Referability Habits

Clive

At the start of a new year we reflect and make resolutions.
You know the kind of thing. Drink less booze and more water; join a gym and exercise regularly; eat more fresh vegetables and less Tesco chicken-tikka.

Most are self-centric. So, how about some other-centric ones too?

The Referability Habits(TM) - from Dan Sullivan's coaching program for entrepreneurs - are a good place to start. Especially if you want to nurture client relationships.

  1. Show up on time.
  2. Do what you say you will.
  3. Finish what you start.
  4. Say please and thank you.

They are simple, baseline courtesies which demonstrate respect, reliability, commitment, and good manners.

Thank you for reading. Now where's the chicken-tikka?

The Weekly Brief

Related Posts

Members Public

What's really going on

“ … all of us hold on tightly to many things we don’t really have.” This line from Patrick Rhone’s book - This Could Help - got me thinking about our attitudes toward pipelines, relationships, and services.

Members Public

The deluxe service

If you’ve stayed at a posh hotel you may already know about the deluxe services that are available … if you have enough money. And, I’m not talking about a bigger room and well-stocked the mini-bar. That’s nice but with the deluxe service comes a suite with a

Members Public

3 things I listened to last week

I'm well on the way to recovering from last months surgery. If you're reading this on Sunday, then I'm on my way back to my new home in Ireland. It will be great to be back into the wild mountains and fresh air. With