Words
The Sunday Dispatches archive...
The How And When Question
How do I improve and develop my skills? It's challenging, because you're in the thick of delivery work. You're working with clients every day. So, not only do you need to ask how, but also when. How and when do I have time to
This Quote Is So Good
In November I read 'A quote worth repeating' suggested by Emma Blomkamp. The quote comes from a 2019 interview with Gloria Steinem. Here it is. “We need to remember to listen as much as we talk, especially if we are in a place where we might have a
Insight and Empathy
It's easier to sell when you know a client's desired outcome and the obstacles they face. You might ask questions like: * What would success look like for you? * What about your organisation keeps you awake at night? But these questions lack something. They're not
Words matter.
Words matter. Solution partners are not ‘vendors’. Customers aren’t ‘punters’.
Referability Habits
At the start of a new year we reflect and make resolutions. You know the kind of thing. Drink less booze and more water; join a gym and exercise regularly; eat more fresh vegetables and less Tesco chicken-tikka. Most are self-centric. So, how about some other-centric ones
A thought for the first business day of 2022.
Individual targets for business development are often reset at the end/beginning of the calendar year. This works for a couple of reasons. It injects a sense of urgency (often shared by clients) for striking deals before Christmas shut down. And it builds on the sense of renewal many of
How to get better at business development – Strategy #3.
Want to grow and get better at business development? Begin by knowing your outcome in every business development situation. And learn to develop empathy by understanding the clients pain. Once you've mastered these you may be ready for Strategy #3 - behavioural flexibility. In my view, this is the
How to get better at business development – Strategy #2.
For getting better at business development, we started with Strategy #1. That is, choose and commit yourself to clear outcomes. When people hear this strategy you'll see their eyes roll. As I said previously everyone knows the importance of goal setting ... yet many people don't do
How to get better at business development - Strategy #1.
Strategy # 1: Choose and commit yourself to clear outcomes. We've all heard about goal setting. And you know how to do it. But, you also know you don't always do what you know. This lack of clarity of outcome means you’re not driving your own
Business development and consultancy growth
Consultancies grow when their best consultants get better at business development. That's my reality. With that in mind do a quick audit of your own betterment. 1. Three ways you became a better consultant in the last 12-months. 2. How you made these practice improvements stick. 3.