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The Sunday Dispatches archive...

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Thought Leadership - in less than two minutes

Years ago, at a futurists' workshop for a telecommunications business, the workshop participants were briefed on technological, industry, social, and political trends. They were then split into groups and assigned roles representing their own business, or those of a potential competitor. The gist of the workshop was for these

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The best sales letter ever written

Recently I've had trouble breathing. It's not Coronavirus. It's been a bit random. I'm allergic to cats and this has the same wheezy symptoms. It's the way I imagine asthma feels. Not pleasant. I've been trying to figure

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An unusual perspective on knowledge-work

In the 1930s my great grandparents won contracts to transport goods by canal from London to the Midlands, using horse-drawn narrowboats. The canal out of Brentford (where the river Thames meets the Grand Union Canal) was a bottleneck and queues formed there, slowing things down. Lost time was lost

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Rapport factors you shouldn't ignore

Rapport factors you shouldn't ignore Last week's brief was based on a single question, "Do I consistently focus my attention on what I don't want, versus what I do want?" This week I finished reading Susan Cain's book Quiet: The

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The challenge of creation in a problem solving world

When I run possibility thinking workshops my opening question is obscure. "What do you get when you solve a problem?" I was reminded of this on Wednesday when nature conspired against me. Heavy rain resulted in water pouring down the sitting room wall. The slate roof of our

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Going from okay to excellent

This week I saw another example of deliberate practice and how small, incremental changes can make a massive difference to a consultant's performance. This consultant was creating a client pitch. Their first pass was okay, satisfactory. We talked though some areas for improvement. On the second pass they

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3 habits to make yourself a better consultant

If you want to establish a new habit it seems that micro-changes to existing behaviour are the way to go. I've experimented with this and it works for me, your milage may vary. If you'd like to try micro-behaviour change out you can sign

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How to sow seeds in a recession

Many consultants are quite content to wait for their client base to initiate opportunities. We call this order-taking, and in good times it works to a certain extent. That's okay. No criticism. And it's also why we see consultancy firms stuck at a particular revenue

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Now tell me what you really think

If you think it's easy for clients to decide which consultant to work with, think again. They have lots to consider: 1. Why do we need to change this thing? 2. Why is it a priority right now? 3. Why is this consultant the right one for the

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Uselessly vague prospecting

When we say "Acme Construction" is a prospect it’s uselessly vague. Even when we say "The Operations Director at "Acme Construction" it's not good. We must do our homework.The minimum is: Name. Who do I want to meet specifically? An unconsidered