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The Sunday Dispatches archive...

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Are you helping your client look good?

All clients want to look good. Nobody says it openly, but ultimately that's the driving ROI for lots of business decisions. According to David McClelland's human motivation theory people are primarily driven by one of three needs. 1. Need for affiliation, which is about collaboration, keeping

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What wine & zombies teach us about using 'cred-decks' to sell

Prospects might ask you for your ‘cred-deck’. They want to see what you’ve done and who you work with. So you dutifully send them the slides in the hope they’ll see you as a good potential supplier. Then – with increasing frustration – you wait, and wait, and wait,

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13 provocations for consultants who sell

I'm always capturing ideas my mentoring clients can benefit from. This list is just 'snippets' from my notebook. They've come from things I've read and listened to, and conversations. You'll get value by reflecting on each statement and question. Consider

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Impact prospects with thinking sessions

You work hard to get a slot in a prospects schedule. What you do in that initial meeting is vitally important. You must ask yourself, "what do prospects value?" A good pitch perhaps. Prospects like to be entertained, right? And every executive wants to hear about your services,

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10 questions to encourage clients to speak

Listen so that others speak. Speak so others listen. That seems so simple doesn't it? But in reality we tend to get a bit carried away with our know-how. We end up speaking - too much. And explaining, not engaging. As an antidote, here's a structure

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The myth of average

... many consultancy brands come across as average, not exceptional. Does yours?

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What works. A lesson from business legend David Ogilvy

You'll find lots on "attracting clients" written for consultants. And you can easily waste a lot of time on activities that support this type of bullshit. After all, it all seems very reasonable and desirable. I'm not saying that "attraction marketing" isn&

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How to improve the odds of reaching prospects by email

The owner of a technology firm asked me how to improve the odds of reaching prospects by email. He’d tried in the past without much luck. We talked about the issue and came up with four simple rules for future outreach. Rule 1. Do your homework. It sounds obvious,

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The single page quarterly sales focus

Each quarter my clients meet with me for a sales review and planning meeting. One of the challenges consultants have with sales is remaining focused on business development, whilst also delivering work. Our discussions at the quarterly meeting meander around what’s been happening since we last met: positive achievements;

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The simple exercise that dramatically improves sales

Sometimes it's the simplest of activities that get the best results. This is one of those activities. Write down what you want. That’s it. Every day. The trick is to write as though it's the end of the day, looking back at your acheivements. Invest