Skip to content

3 Things Top Consultants Do Differently.

Clive Griffiths
Clive Griffiths
1 min read

Trusted Advisor?
3 Things Top Consultants Do Differently.

Relationships aren’t just built by pitching. You must engage clients at a deeper, human level.

Most consultants spend too much time talking up credibility and capabilities.

But the ones clients really trust …
Those who are long-term allies …
They do some less obvious things.

These 3 behaviours stand out:

1/ 𝗔𝘀𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗠𝗶𝗰𝗿𝗼-𝗣𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻
At the start, and throughout meetings.

“Would you be open to a different way of framing that?”
“Can I challenge that assumption - just a little?”

This habit:
- creates psychological safety.
- shows respect for clients.
- enables collaboration.

Micro-permission is subtle, but powerful.

2/ 𝗗𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗻𝗴 𝘁𝗵𝗲𝗶𝗿 𝗼𝘄𝗻 𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆
Openly acknowledge the unknowns.

“This worked in two previous orgs - but I want to be careful. Your situation feels different.”

This confident vulnerability:
- builds credibility.
- signals self-awareness.
- shows of openness not ego.

Clients trust those who are willing to not know everything.

3/ “𝗦𝗶𝗹𝗲𝗻𝘁 𝗔𝘂𝗱𝗶𝘁” 𝗯𝗲𝗳𝗼𝗿𝗲 𝘀𝘁𝗲𝗽𝗽𝗶𝗻𝗴 𝗶𝗻
Read the emotional and relational landscape.

Sensory Acuity reveals:
- Who talks first?
- Who interrupts whom?
- Which topics spike tension?

Thoughtfully action shows clients: “This person gets us.”

𝗕𝗼𝘁𝘁𝗼𝗺 𝗹𝗶𝗻𝗲
Want to build deeper trust?
Don’t just focus on what you say.

Start showing your a trusted ally.
Focus on how you engage.

LinkedIn PostsLI-2025

Related Posts

Members Public

Think Different

I love it when there's a seemingly Unreasonable Agenda. The Apple Think Different campaign epitomised this. Just look at the change makers: Albert Einstein: Questioned absolute space-time. Bob Dylan: Reimagined song meanings poetically. Martin Luther King Jr.: Envisioned equality beyond segregation. Richard Branson: Ignored business conventions fearlessly. John

Members Public

Here to share

Posting regularly on LinkedIn one starts to appreciate the different social engagement circles. You've got your lurkers. They follow but never engage. You've got your collectors. They connect to boost their numbers, but aren't truly interested. You've got your barnacles (HT Dean

Members Public

Molly vs the Machines

Monetising misery. A machine for manipulating behaviour. Global architecture of surveillance. Computational governance. -//- Yesterday I watched Molly vs the Machines on Channel 4 catch up. I feel it's a must watch for anyone with children. The phrases above are four of many I wrote down, used