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The Sunday Dispatches archive...

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The Weekly Reframe #20

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Legacy

Victorian industrialist Henry Davis Pochin bought the Bodnant estate. Over 200 years later the hillside property is a world-class garden. Pochin’s vision, realised by a succession of head gardeners, combined formal planting near the house with wilder, romantic valleys below. Walking around the property today I was struck

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Sense of relief

I had a sense of relief, not euphoria. Of course there was champagne, lots if it. Magnum bottles. And cigars, Office smoking was normal. A bit like Mad Men, but the computer industry. Before it was branded as IT 😂 I was part of a sales team then. Well not so

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Mild inconvenience

It was a mild inconvenience. You know the motorway holdup. When you’ve got an important event, something you absolutely can’t be late for. you even give yourself a 90-minute buffer. But it isn’t enough.Two holdups: one for roadworks, one for an accident.But really, inconvenience

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Expressible in a single sentence

From an interview with Jonathan Harris Then I had a mentor in Italy when I was working at Fabrica. Sadly, he died a couple of years ago. He was a tall British man with very big ears and very big feet, and his name was Andy Cameron. He taught me

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The Weekly Reframe #19

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Have you got a sales prevention officer?

You know the one. They can't be bothered. Sales inquiries get in their way. Gossip, Instagram, and Personal Calls, seem to get their attention first. They're not focused on the lifeblood of your business. I write this as a buyer. Making an inquiry (today) Asking details.

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The Weekly Reframe #18

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Deliberate Practice

Deliberate Practice is a structured way of learning through experience. You don't rely on a textbook, or a 'sage on the stage' trainer. Instead you use feedback and intentionally target your performance gaps. That means using your initiative and stepping outside your comfort zone. It'

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What's really going on

“ … all of us hold on tightly to many things we don’t really have.” This line from Patrick Rhone’s book - This Could Help - got me thinking about our attitudes toward pipelines, relationships, and services.