The Catalyst

I remember the first time it happened.
The client looked me straight in the eye and said...
"That's different. Nobody asked me that before."
And just like that something changed.
I was amazed how quickly it happened.
He started talking.
He started thinking.
He started seeing differently.
The question opened a door.
The conversation flowed.
The rapport grew.
I didn't need the answer.
I didn't need a sales pitch.
I just needed a good question.
And I just needed to notice and listen .
That's what catalysts do.
They accelerate people’s thinking.
They give people insight for decisions.
What question can you ask today to help reframe things?
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