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Two useful tactics for better listening.

Clive Griffiths
Clive Griffiths

Two useful tactics for better listening.

1/ Stop talking and offering opinions.

Ask open ended questions.
Longer pauses...
Silences are golden, don't fill them.

Uttered encouragers.
Hmmm, go on, say more ...
Give the person a chance to answer.

2/ Reassure people you're paying attention.

Done well word mirroring is like magic.
Repeat the last words someone says.
This gets people to truly open up.

Feedback what you heard the speaker say.
Paraphrase it in your own words.
Ask them "did I understand that right?"

Let me know how these work out you 👇

LinkedIn PostsLI-2026
Clive Griffiths

Clive Griffiths

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