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๐—›๐—ฎ๐—ป๐—ฑ๐—น๐—ถ๐—ป๐—ด ๐——๐—ถ๐—ณ๐—ณ๐—ถ๐—ฐ๐˜‚๐—น๐˜ ๐— ๐—ฒ๐—ฒ๐˜๐—ถ๐—ป๐—ด๐˜€ ๐——๐—ผ'๐˜€ ๐—ฎ๐—ป๐—ฑ ๐——๐—ผ๐—ป'๐˜๐˜€.

Clive Griffiths
Clive Griffiths

๐—›๐—ฎ๐—ป๐—ฑ๐—น๐—ถ๐—ป๐—ด ๐——๐—ถ๐—ณ๐—ณ๐—ถ๐—ฐ๐˜‚๐—น๐˜ ๐— ๐—ฒ๐—ฒ๐˜๐—ถ๐—ป๐—ด๐˜€ ๐——๐—ผ'๐˜€ ๐—ฎ๐—ป๐—ฑ ๐——๐—ผ๐—ป'๐˜๐˜€

(Turn tension into teamwork effortlessly)

โŒ Let emotions dictate responses.
โœ… Remain calm and focus on solutions.

โŒ Assume everyone will see your point.
โœ… Listen actively to understand opposing views.

โŒ Dismiss concerns as irrelevant or unimportant.
โœ… Validate concerns and address them thoughtfully.

โŒ Overload the meeting with too much information.
โœ… Stay ion track with agreed topics and outcomes.

โŒ Let conflict escalate into heated arguments.
โœ… Guide participants to productive dialogue.

โŒ Avoid eye contact or disengage entirely.
โœ… Maintain open body language always.

โŒ End without clear next steps.
โœ… Summarise action items.

P.S. Is this checklist useful?

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